What is the time-frame for providing disclosures if the request is made in person?

When a request for disclosures is made in person under the Truth in Savings Act (TISA), the institution is required to provide those disclosures at the time of the request. This means that customers are entitled to receive the information immediately, allowing them to make informed decisions regarding their accounts without unnecessary delays. The immediacy of this requirement emphasizes the importance of transparency and accessibility in financial dealings, ensuring that consumers can act on the information without having to wait.

Accessing vital account information right at the moment of inquiry supports informed consumer choice and enhances trust in financial institutions. This is particularly significant in a marketplace where consumers benefit from understanding the terms, rates, and conditions associated with their savings products. Therefore, providing the disclosures at the time of the request aligns with the intent of the law to promote clarity and informed consent in financial transactions.